Addon Domains

Addon domains allow you to control multiple domains from a single account. An addon domain links a new domain name to a subdirectory of your account's public_html (document root) directory, and then stores its files in that subdirectory.


Accessing your Addon Domains

First, you will need to access your cPanel account. If you do not know how to access your account, you can find out here.

Once you are logged into your cPanel, navigate to the Domains section. You should now see the Addon Domains app. Click this to get started.

Once the app loads, you should see the screen is divided into two sections.

You will also see a list of any previously added Addon domains.

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Create an Addon Domain

To create a new Addon Domain, all you need to do is enter the information at the top of the screen at the top of the screen

  • New Domain Name: enter the full domain name here
  • Subdomain: cPanel will automatically create a subdomain of your primary domain to manage your Addon domain
  • Document Root: this is the folder that will contain the website files for this Addon domain
  • Create an FTP account associated with this Addon Domain: check this to add an FTP account for this domain
    • If you check this option, you will be asked for the FTP account credentials
    • FTP Username: the username for the FTP account
    • Password: the FTP account password
    • Password (Again): confirm the password
    • Strength: a score from 0-100 for the password strength, the password will need to meet the minimum threshold set by the server

Once you enter the domain name, the other fields will auto-populate once you click on any other field. You should be fine using these settings.

Once you are happy with the settings, click Add Domain to finish. cPanel will now create the Zone File for the domain, as well as the document root folder.

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Modify Addon Domain

If you need to Modify an Addon domain, you can do this from this App as well. You should see a list of all of your Addon domains at the bottom of the screen under the Modify Addon Domain title.

If you have several Addon domains, you can use the Search bar to find the domain in question.

Each domain will have several columns of information

  • Addon Domains: this is the domain name for the Addon domain
    • this cannot be changed
  • Document Root: this is the folder that the website files are stored in
    • you can access this folder by clicking on the folder name
    • you can change this folder by clicking on the Pencil icon
  • Subdomain: this is the subdomain that cPanel assigned to this domain for management purposes
    • this cannot be changed
  • Redirects to: shows what domain this Addon domain redirect to, if any
  • Actions:
    • Remove: delete the Addon domain and the Zone file (this cannot be reversed)
    • Manage Redirection: Add or modify the domain redirect

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Any time that your DNS zone file is altered, there is a delay before the DNS is updated on DNS servers around the globe. While We advise that you allow for 24 hours before the records are fully propagated worldwide, this process typically completes within four to six hours.

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If you have any questions, please be sure to reach out to our support staff by putting in a ticket.

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