Email Account Management

Overview

This interface allows you to add and manage your domain's email accounts.

Add an email address

To add a new email address, perform the following steps:

  1. Enter the email address that you wish to create in the Email text box.
    • If you manage more than one domain, make sure to select the appropriate domain from the menu.
  2. Enter and confirm the new password in the appropriate text boxes.

    Notes:

    • The system grades the password that you enter on a scale of 100 points. 0 indicates a weak password, while 100 indicates a very secure password.
    • Some web hosts require a minimum password strength. A green password Strength meter indicates that the password is equal to or greater than the required password strength.
    • Click Password Generator to generate a strong password. For more information, read our Password Generator documentation.
  3. Enter the quota in the Mailbox Quota text box.
    • The quota defines how much hard drive space the account may use to store email.

      Important

      Due to mail server constraints, you cannot assign quotas greater than 2048 MB (2 GB) on 32-bit operating systems and 4096000 MB (4096 GB or 4 TB) on 64-bit operating systems. You must assign the unlimited value for quotas that exceed these amounts.
  4. Click Create Account.

Configure email addresses

The next section of the interface displays a table of email addresses that already exist on the account. You can perform the following actions on these email addresses:

  • Display the amount of disk space that the account uses.
  • Change a password.
  • Change a quota limit.
  • Delete an email address.
  • Access an account through webmail.
  • Configure a mail client.

Change Password

 

Important:

Use a secure password. A secure password is not a dictionary word, and it contains uppercase and lowercase letters, numbers, and symbols.

 

To change the password, perform the following steps:

  1. Click Change Password next to the appropriate email account.
  2. Enter and confirm the new password in the appropriate text boxes.

    Notes:

    • The system grades the password that you enter on a scale of 100 points. 0 indicates a weak password, while 100 indicates a very secure password.
    • Some web hosts require a minimum password strength. A green password Strength meter indicates that the password is equal to or greater than the required password strength.
    • Click Password Generator to generate a strong password. For more information, read our Password Generator documentation.
  3. Click Change Password to store the new password.
    • If you do not wish to change the password, click cancel.

Change Quota

The quota for an address defines the amount of mail, in Megabytes, that the account can store. When your mailbox exceeds this limit, the system returns any incoming mail to the sender with a message which states the recipient’s mailbox is full. 

It is important to keep track of quota usage, because you cannot receive email with a full quota.

Notes

  • The quota calculation does not include your mailbox's trash folder.
  • You cannot exceed the quota that your hosting provider sets.
  • Due to mail server constraints, you cannot assign quotas greater than 2048 MB (2 GB) on 32-bit operating systems and 4096000 MB (4096 GB or 4 TB) on 64-bit operating systems. You must assign the unlimited value for quotas that exceed these amounts.

To change a mail quota, perform the following steps:

  1. Click Change Quota.
  2. Enter the new email quota, in Megabytes, in the appropriate text box. For an unlimited account, click unlimited.
  3. Click Change Quota to store the new value.
    • To keep the quota, click cancel.

Delete

To delete an email address, perform the following steps:

  1. Click the Delete link that corresponds to the account to remove.
  2. Click Delete.
    • To keep the email address, click cancel.
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